As one of the earliest manufacturers to enter the capillary blood collection industry in China, SteriLance Medical has developed more than 20 years of expertise. With an international vision, advanced automation, and a robust quality control system, SteriLance has become a leading company in this specialized market.

Striving for Excellence: Achieving Three Key Quality Objectives

With a steadfast commitment to quality, SteriLance Medical has set three primary objectives: product qualification rate, employee training rate, and customer satisfaction rate.

Product Quality: On the foundation of ISO13485 and MDSAP certifications, SteriLance rigorously implements quality emergency response plans, incident management protocols, and a strengthened product traceability system. Over the past three years, there have been no safety incidents or major product complaints, and government inspections have consistently yielded satisfactory results.

Employee Training: From executives to front-line staff, SteriLance promotes a structured learning program. This program includes training on new management models, technical skills, and improvement theories, transforming the company into a learning organization focused on continual innovation and improvement.

Customer Satisfaction: Guided by a "customer-centered" philosophy, SteriLance closely monitors market trends, identifies diverse customer needs, and fosters long-term relationships to ensure consistently high customer satisfaction.

Full Participation: Quality Responsibility at Every Level

SteriLance Medical has developed a comprehensive quality management system, forming a Quality and Safety Committee and appointing a Chief Quality Officer with veto power over quality and safety issues. Quality strategies are set and broken down into performance objectives across all departments. Quality Month activities, improvement campaigns, and quality awards cultivate a strong culture of quality and safety throughout the organization.

Continuous Improvement and Innovation: Embedding Quality into Every Process

Innovation is a core value at SteriLance and a vital driver of the company's growth.

SteriLance has defined a development path of "Product Leadership, Manufacturing Excellence, and Management Innovation" to optimize its management model continuously. Guided by the philosophy of "improvement as work, and work as improvement," SteriLance has established a Lean Improvement Team to advance internal improvement and innovation efforts.

Winning the Suzhou Quality Award is both an honor and a responsibility. Going forward, SteriLance Medical will continue to lead as an industry pioneer, advancing product quality and pursuing ongoing improvement initiatives to provide the domestic market with world-class products and services.